Metinor SMS Terms of Service

1. SMS Terms of Service

These SMS Terms of Service ("SMS Terms") govern the use of the SMS messaging services provided by Metinor AS ("Metinor", "we", "our", or "us").


2. Purpose of SMS Messages

Metinor sends SMS messages to customers and authorized users for business-related purposes, including but not limited to:

  • Alarm and system notifications
  • Service and operational alerts
  • Security notifications
  • Account-related communications
  • Authentication or verification codes (where applicable)

SMS messages are not intended for marketing purposes unless you have separately agreed to receive such communications.


3. Consent

By providing your mobile phone number and requesting or enabling SMS notifications, you consent to receive SMS messages from Metinor relating to the services you use.

You represent that you are authorized to receive messages at the mobile number you provide.


4. Message Frequency

Message frequency varies depending on your account configuration, system events, and your use of the Metinor's services.


5. Opt-Out

You may opt out of receiving SMS messages at any time by unchecking the option “Opt-in to receive SMS from Metinor” in the account profile in the Metinor system.

Please note that opting out of SMS notifications may prevent you from receiving important operational or security-related alerts. In some cases, SMS notifications may also be disabled through your account settings or by contacting your account administrator.


6. Fees

Message and data rates may apply according to your mobile carrier and service plan. Metinor does not charge additional fees for sending SMS notifications unless otherwise agreed.


7. Supported Carriers

Delivery of SMS messages depends on your mobile carrier. Metinor cannot guarantee message delivery or timing and is not responsible for delays or failures caused by mobile carriers or network providers.


8. Privacy

Information collected in connection with our SMS services is handled in accordance with our Privacy Policy, available at:
https://metinor.com/privacy-policy/


9. Changes

Metinor may update these SMS Terms from time to time. The latest version will always be available on this page. Continued use of the SMS service after changes become effective constitutes acceptance of the revised SMS Terms.


10. Help and Contact

If you require assistance contact us at:
Email: support@metinor.com
Website: https://metinor.com/contact/